We have so many new families trying to get appointments with us so please read our policies so we are all on the same page.
We are located at 8645 Pacific Ave Tacoma WA 98444.
Our phone number is 2532227503
We groom Tues through Sun By Appointment Only We are always closed on Monday.
For all of our families who missed out on our $40.00 Customer Appreciation Coupon sale we are sorry we sold out! But not to worry we are offering some Dog and Cat bath and brush specials for all that missed out! Call and book today!
(This offer does not include any haircutting and is for short to medium hair length only. No dogs over 80lbs No matted coats. Cannot be combined with any grooming package.)
#1 CALL US FOR AN APPOINTMENT
We want to talk to you in person before booking an appointment to ensure we can provide you with service you want and meet all the needs of your pet. If we cant do it we are happy to recommend someone who can. Its all about working together as community in the best interest of every pet.
#2 PLEASE BE ON TIME
If you book an appointment and are more than 15 minutes late we will have to reschedule your appointment.
#3 DO NOT MISS YOUR APPOINTMENT
We do understand things come up so communicate with us. WE REQUIRE 24 hour notice of any cancellation so we can fill your scheduled spot. No shows for appointments with no calls or cancellations will not be tolerated.
#4 NO AGGRESSIVE PETS!
No aggressive dogs from small to big. Our atmosphere is very calm and quiet. We are happy to recommend a trainer that is also a groomer that can help you.
Although I'm usually able to handle all pets with love , kindness and compassion in some cases it's the danger factor is to high for your pet and myself. So lets talk about it! We always want to do whats best for your pet.
#5 Our Prices
We are not cheap but we are fare. We do not negotiate our prices. We never rush through grooms and we take our time! We even have a large green grass potty area for our dogs to take a potty break if they need to. . The price we quote you is the price you will pay unless of course you come in and your pets is extremely matted or it's coat condition is much worse than you explained on the phone. Then it will cost you more.
#6 We are Not A Pet Sitting Service
We must be able to reach you incase we have questions about your baby or it's time to pick up.
You have 1 hour to pick your furbaby up from the time we call you and we will send a text
Once that hour passes you will be charged a late fee of 45.00. Of course other arrangements can be made if you need them to hang out with us for longer. Just let us know ahead of time so we can plan accordingly. Its all about communicating with us. We are happy to help!
#7 Safety for your pet!
We are on Pacific ave and it is BUSY please please please dont take a chance with your dog!
Do not allow your DOG TO JUST JUMP OUT OF YOUR CAR WITH OUT A LEASH ON! We are in pacific ave and even if this is common practice WE REQUIRE THAT YOU MUST Bring your pet in on a leash if you have cat or other small fur all MAKE sure they are in a carrier with potty pads or towels incase of accidents.
#8 Our Big Beautiful Potty Area
We love that we have an amazing potty area for all the furry kids but PLEASE pick up after your pet. We have bags if needed just ask.
THANKS EVERYONE! Xo Steffy