Please read entire page!
PRIORITY BOOKING Appointments
get groomed sooner than later if available appointments are available
Appointment form is at bottom of page
if you let us know you want priority appointment in your appointment form below. Priority booking fee is 35.00 extra added to your grooming fee. Put PRIORITY GROOMING in the subject line
Booking form is further down the page but it is is important you read the info and let us know you want PRIORITY BOOKING
Please read entire page as some of our policies have changed
Hours of Operation:
800 am to 4 pm
Tuesday through Saturday
Some Sunday available usually just fit cats!
NO AGGRESSIVE PETS!!
We NO LONGER ACCEPT ANY AGGRESIVE PETS
After 2 aggresive and severe bite wounds we no longer can take the risk of ending back at the hospital
We are a fear free shop and do not muzzle the pets we service
If we feel we have to muzzle your pet we will record your pets behavior and it to show you and the groom stops immediately! We will not stress a pet out over a groom. We will send your baby home and there will be a charge of 40.00.
People know if their dog nips or bites! So just be honest we can refer you somewhere that can help.
So to be clear:
If your pet becomes aggresive during grooming any point during the groom and we feel it puts your pet or us at risk you will need to come and pick up your pet immediately and you will be charged 40.00
We are happy to share our veterinarian info who also has a groomer on staff. They can talk to you about sedation and other options
This applies to cats and dogs.
Matted fur on your pet
Please don't be embarrassed it can happen and we understand that.
While we are very sympathetic to individual circumstances and know this can happen we firmly stand our ground on dematting procedures.
We will not under any circumstances dematt a dog if will cause the dog any pain. Example of that is trying to brush out dread locks on a human can you imagine?
We will require your dog be shaved if we can not get a comb through the matting or brush. We will make sure we help you learn how to maintain the cost with the right tools and get you in a grooming schedule.
But we will under no circumstances hurt any animal in our shop.
We will let you know all of this at the time you sign in and we evaluate your pet. We do not just shave pets down without owner permission. Without your permission we will just decline service if we feel this is in the best interest of your pet.
We will do a consultation on each pet and let you know what we can and can't do in regards to matted pets.
So please take that into consideration when booking with us.
Also remember it's hair it grows back!
You do not want your dog to have a painful experience at any grooming shop. They will never want to go back.
Always keep in mind what's best for your pet! Our promise to all our families is that we do what's best for your fur kids in all circumstances and we do that with you being part of the process.