All grooming shops have been shut down per governors orders. At this point until June 1st is the tentative reopen date. There is no way we will be able to get everyone in all at once and some changes will be happening.
Groomers every where will be backed for months and we all need to work this out together.
So please read this carefully it applies to all of our current clients and new clients with no exceptions.
To all our Valued Customers of Tacoma Dog and Cat Grooming: During this time that our business is closed due to the Covid Virus we would like you to know we value your business and opportunity to care for your dog. We will now be using the following policies when we return to normal business so we can keep you safe, your pets safe and including myself.
We understand many dogs and cats will be in urgent need of grooming. In order to schedule as many customers as possible we are implementing these rules for our grooming shop and will be in effect immediately
We have an idea of June 1st or around there we hope to open up.
We are offering a $20 PRIORITY pre-booking fee to reserve an appointment for you as soon as we are up and running. This fee holds your spot. It is on top of the charge for the groom/service itself. It is not applied to your grooming.
Without pre-booking with the 20$ service fee we cannot guarantee a spot for you or when we will be able to get you in.
I will not be answering the phone during business hours because I’m going to slammed grooming. Remember it's just me grooming we are not a cooperate grooming shop with 10 groomers it's just me.
I will do call backs at 7 pm each night for those who leave messages and with no guarantee I will have any openings with out prebooking
We will be working six days a week and very long hours in order to give our services as quickly as we can. without the 20$ as soon as we have availability. The pre-booked customers will take priority.
Our fees will be changing:
All Dog grooming little dog hair cuts will start at $60. and go up from there This means everyone including existing clients. The price goes up from there depending on size of dog and dog breed
We will not be accepting walk-ins for grooming or nails at time.
Nail clipping will be done 4 pm by or by appointment only
Flea treatment additional $15.
Medicated bath additional $20.
Cat lion cuts start at 125.00
Agressuve cats will be sent home
Extremely matter cats will be charged more.
For dogs who are matted or especially over grown and additional charge will be applied to be determined at the time of inspection for grooming.
All groom cuts offered will be short summer cuts, no fancy or longer hair cuts.
For practical reasons for our clients: the summer cut is easier to care for and will last longer in the event we are closed in the future due to this pandemic When you arrive for your groom:
If you'd like your pet to stay longer we can arrange that at a 50.00 pet sitting fee
MAKE SURE YOUR DOG HAS GONE POTTY.
PLEASE WAIT OUTSIDE AS WE WILL CONTINUE TO PRACTICE SOCIAL DISTANCING WHILE OPEN.
We will see you park, then we will come out to you. We will use our own lead so no virus can transfer from your equipment to us. We will then tell you when your dog will be ready for pick up.
We will give you the time to pick up BE ON TIME
WE ARE NOT A DOGGIE DAY CARE AND CANNOT AFFORD TO MANAGE DOGS AFTER THEY HAVE BEEN GROOMED WHILE THEY WAIT.
THERE WILL BE A 50.00 FEE PER PET FOR LATE PICK UP, NO EXCUSES.
When you come to pick up your dog, please wait outside in the parking lot. We will bring your dog to you.
When we bring your dog out, we will then collect payment. PLEASE BRING THE CORRECT AMOUNT OF MONEY AS TO KEEP DOWN INTERACTION AND MAKE THINGS AS QUICK AS POSSIBLE.
Your tips are greatly appreciated especially now. If you would like to support our great service!
We appreciate being appreciated!
For families who want to take advantage of our priority prebooking fill out the contact form and we will call you back and tell you how you can pay you 20.00 booking fee per pet. We get you on our schedule it's filling up fast so don't miss your opportunity to get your appointments set.